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Frequently Asked Questions
ART
Yes, all the artworks displayed here are personally created by Mouzan over the years.
As Artist Mouzan is currently based in China, all artworks are produced and shipped directly from the studio there, ensuring his personal supervision over the production quality of every piece.
No, all artworks are created either traditionally or digitally by Mouzan, without the use of any AI tools.
It means the artwork is hand-painted using oil or acrylic colors, and there is only one original piece of each.
It means a real photograph was taken and digitally enhanced to highlight its artistic aspects without any AI involvement.
It means the artwork was first hand-painted on canvas, then digitally processed to achieve the desired final result without AI.
Yes, more photography-based artworks will be added in the future to complement the website’s content.
all artworks are delivered framed and ready to hang. If a customer wishes to purchase a piece without a frame, they can contact us via email.
yes, only limited edition artworks are signed by the artist, and each piece clearly indicates the total number of editions available.
All artworks are the exclusive property of the artist ( Mouzan ). It is strictly prohibited to copy, reproduce, print, or use any artwork in any form without a written agreement or prior permission from Mouzan.
Yes, you can request a custom artwork by contacting us via email.
order
Yes, we ship worldwide.
We are pleased to offer Complimentary Worldwide Shipping on all orders.
- For GCC Countries & China: We provide a seamless, all-inclusive service. The price covers shipping, customs duties, and taxes (Delivered Duty Paid).
- For the Rest of the World: We cover all shipping costs. However, international orders may be subject to local import duties or taxes upon arrival, which are the responsibility of the recipient.
- GCC Countries & China: No, we cover all applicable duties and taxes for you. You will not be charged any extra fees upon delivery.
- Rest of the World: Yes, import duties or local taxes may apply upon arrival and are the responsibility of the recipient.
Once the order is received, the product is carefully prepared, which usually takes about 7 business days. After that, it is ready for shipping. International shipping typically takes 8 to 15 days , and the customer will receive a tracking number for the shipment.
Once you proceed to checkout, you will be redirected to a secure payment gateway where you can select your preferred method: Apple Pay, Visa, MasterCard, or Mada
Due to the exclusive nature of our Limited Edition artworks, all sales are final. However, if the artwork arrives damaged, please contact us within 24 hours of delivery with clear photos of the damage AND the external packaging. Upon verifying that the damage occurred during transit:
- For Limited Edition Prints: We will reissue a replacement with the same edition number and signature (subject to proof of destruction of the damaged piece).
- For Original Works: We will issue a full refund. We cannot accept any claims without this evidence or after the specified timeframe.